Phuket Travel Agent: My Experience With Reading Travel Reviews to ...

It's fair to say that had I booked my trip through a travel agent they may well have been able to suggest the right provider for me, but in this day and age of online travel bookings, I had no need to talk to a travel agent. ... In the end, the one trend that showed up in the majority of bad reviews, is that at times people were expecting more from the hotel than it provided. Such complaints as "the restaurant was closed at 11pm", "no room service" or "I had to carry my ...